MONDAY MENTAL PROTEIN: The Art of Commitment

If success at anything were easy street, the world would be flooded with successful people.  Regrettably it is not.  One of the core ingredients to succeeding at anything is COMMITMENT; massive, massive…commitment. Commitment is defined as a “the state or quality of being dedicated to a cause, activity, etc.” It is also considered to be…

KEEP GOING, KEEP GROWING – Customer Service Ethos

Great company’s have it figured out. They get that customer centricity is everything.  The greatest gadgets, automobiles and other consumer goods are really nothing unless backed by a solid customer service ethos.  Those who master this, get phenomenal results because the union of product/service and customer, is where magic begins. This magic unfolds when its…

MONDAY MENTAL PROTEIN: The Bill Gates Genius

Bill Gates, co-founder of Microsoft is considered one of the smartest people in the world today.  Love him or hate him he is also one of the most successful people of our times. Some of his successes include being a multi billionaire having started a small unheard of concept, that revolutionized the technology industry.  He…

DO GREAT WORK, WHATEVER YOU DO…

Today I want to share with you an inspirational quote by Martin Luther King.  Let it inspire your craft.  Let it fuel your personal and professional mastery. “If it falls to your lot to be a street sweeper, sweep streets like Michelangelo painted pictures, sweep streets like Beethoven composed music … Sweep streets like Shakespeare…

GOING FROM VAGABOND TO SALES PRO…

The life of a sales professional can often be a lonely one.  Even when working in teams, we are each individually fully responsible for our results. Needless to say the top sales professionals are often flying high, inspired and motivated while those challenged are doubtful and their minds start playing mind tricks on them.  Their…

KEEP GOING, KEEP GROWING – Customer Service

Sometimes we are the customer and at other times we are the service provider.  Today I wanted to share with you, “The Golden rule of success” to best serve your customers keeping them coming back, time and time again.  “Do unto others as you would have done to you”. In the spirit of growing your…

MONDAY MENTAL PROTEIN: Investing in your greatest asset; YOU

Most people consider their home, cars, investment properties or investment portfolio’s as their greatest asset.  I beg to differ.  The greatest asset is standing in your shoes right now; YOU!  You, the asset created the other assets through a combination of work, intellect, investment etc.  Without you, the other assets were never attainable. One small…

CONVERTING CUSTOMERS TO FANS

Too many of us are concerned with success alone. Success is really the final number, emotion, sentiment or feeling at the end of any transaction between family, friends, employers and employees, business and customers. Here is ONE idea which will make your customers your greatest fans! VALUE: “Strive not to be a success, but rather…

MONDAY MENTAL PROTEIN: THE POWER OF CONSCIOUS POSITIVE THINKING

We are all products of our past thoughts.  Be it good, bad or ugly past thoughts, here you are.  Are you trapped by limiting beliefs, low self esteem, self sabotaging or are you suffering the hamster in the wheel syndrome?  Call it what you want, it ain’t pretty.  You have had, and missed some wonderful…

GLORY TO THE SALES PEOPLE: They make the world go round…

While you may protest initially you must agree, both you and I, we are all sales men and women.  Even though you may not earn a living off sales, you do sell daily.  Your customers include your kids, your spouse, your staff, your employer etc.  When you proposed to marry her, you sold her a…